Hi. This is the first time this has happened. A buyer raised a claim it arrived even though it said it did. I have proof of it on tracking and even they admit it. I’m worried they will retaliate on my shop in all honesty…
I am protected like every other seller by seller protection “Depop also offers protection for sellers, which includes coverage for items lost in transit,”
What should I do? Has anyone been through this before ? Should I contact Depop directly?